Privacy Policy

1. Introduction

Honeydew Media Marketing Limited ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

2. Information We Collect

We collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, company name (provided via contact forms)
• Communication Data: Messages, enquiries, and correspondence you send to us
• Technical Data: IP address, browser type, device information, and cookie data (see our Cookie Policy)
• Usage Data: How you interact with our website (if analytics cookies are enabled)

3. How We Use Your Information

We use your personal data for the following purposes:

• Service Delivery: To respond to your enquiries and provide requested services
• Communication: To send project updates, proposals, and relevant business correspondence
• Website Improvement: To understand how visitors use our site and improve user experience (only with consent)
• Legal Compliance: To comply with legal obligations and protect our business interests

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on:

• Consent: You have given clear consent for us to process your data for specific purposes
• Contract: Processing is necessary to fulfill our services to you
• Legitimate Interests: Processing is necessary for our legitimate business interests (e.g., responding to enquiries)

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

• Contact Form Submissions: Retained for 2 years or until you request deletion
• Client Project Data: Retained for 6 years for accounting and legal purposes
• Cookie Data: Retained per individual cookie policy (see Cookie Policy)

6. Third-Party Processors

We may share your data with trusted third-party service providers who assist us in operating our website and delivering our services. These may include:

• Email service providers (for communication)
• Website hosting providers
• Analytics providers (only with your consent)
• Payment processors (for client invoicing)

All third-party processors are required to protect your data and use it only for specified purposes.

7. Your Rights

Under UK GDPR, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Request limitation on how we use your data
• Right to Data Portability: Request transfer of your data to another provider
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected]

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.